As of January 3rd, 2023, we have taken the decision to make the following changes to our Saturday trading:
Saturday Opening Hours ~ 9am - 1pm
Formal Showroom Appointment Bookings Available Monday To Friday Only
Due to the success of our showroom appointment system, first implemented when Covid restrictions were put in place, we have since carried this forward, as we feel it enables us to spend structured time with our customers, and so offering a better and more personal service.
Pre-booked appointments enable our customers to be guaranteed a member of staff to help guide them through their bathroom refurbishment, offering advice on design, and suitability of products. This process can be very detailed, hence the time given is up to one and a half hours.
We have found that the number of people wishing to visit on a Saturday without an appointment, but wanting a full bathroom quote, has doubled over the last few months, which has caused a back-log in pre-booked appointment quotes being completed.
Therefore, we have made the difficult decision to only offer formal appointments Monday to Friday, with Saturdays left open, offering a more relaxed opportunity for customers to come in and browse our showroom displays, and have a brief informal chat with members of staff, as they become free to help.