Customer Reviews
George Jones & Bros
1-7 Lower Ashley Road, Saint Agnes, Bristol
5.0 93 reviews
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Nick Crossling ★★★★★ 2 months ago
Brilliant friendly service. My cistern was a bit leaky and they couldn’t have been more helpful in finding out the parts I needed and then from their extensive range of washers, diaphragms and other small parts found the bits I needed in … More stock. And even modified part of the cistern to make it work better. Anywhere else and I’m sure I would have had to have bought a whole new internal section. -
JJ ★★★★★ 5 months ago
These guys are absolutely brilliant. Had a faulty tap after 3yrs and their customer service was astonishingly good. Cannot recommend highly enough, they are experienced and helpful and given they are independent their prices vs quality … More are spot on. -
Daisy Brasington ★★★★★ 2 months ago
If you live in #bristol and you need plumbing / bathroom supplies this is absolutely the place to go first - better than all the chain shops by a mile. They’ve just saved me about £500, let me borrow a spanner for 2 hours, and patiently … More explained to me, how to do what I needed to do, multiple times without even a hint of impatience or being condescending.
Nothing like a good family run shop, more fool us if we don’t use them! -
Peter Hime ★★★★★ 2 months ago
Very helpful and knowledgeable team. As an amateur plumber I was able to instal two showers with their help and youtube. -
David Towner-Jones (dave tj) ★★★★★ 5 months ago
The guy was really helpful in choosing the right tap cartridge for me. Spent a long time. And got it completely right too. Great. -
David Towner-jones ★★★★★ 6 months ago
The guy was really helpful in choosing the right tap cartridge for me. Spent a long time. And got it completely right too. Great. -
Rowan Mead ★★★★★ 6 months ago
Terrific introduction from Sam when I visited yesterday. Certainly knows her stuff. -
James S ★★★★★ 5 months ago
These guys are absolutely brilliant. Had a faulty tap after 3yrs and their customer service was astonishingly good. Cannot recommend highly enough, they are experienced and helpful and given they are independent their prices vs quality … More are spot on. -
julie robinson ★★★★★ 8 months ago
Fred Robinson: IF you need advice, technical expertise and a discount, this is the place for you. Fantastically patient staff, who go that extra mile to provide you with the correct apparatus. -
Lee Booth ★★★★★ 8 months ago
Excellent service for a new bathroom. Emily went above and beyond to make sure we were happy with our bathroom purchase. Highly recommended -
Charles Lowe ★★★★★ 9 months ago
Very helpful with excellent knowledge. I bought a shower from them which has been fitted, helped by their invaluable advice. -
Paul Hanson ★★★★★ 9 months ago
Had issues in sourcing a replacement tap valve with a 32spline . Mike and the Team were more than helpful in helping me out . -
Emergency Plumber Bristol Emergency plumber near me ★★★★★ a year ago
Absolutely brilliant every time guy's, thank you so much for all your help 👍🏼 -
Tony Rush ★★★★★ 11 months ago
Knowledgeable and very helpful. Recommended.
More feedback from our satisfied customers . . .
Hi Ben,
It’s working perfectly! The man who came out sorted it an said the older ones tend to seize up. The newer ones have had a design tweak, so it doesn’t tend to happen anymore.
I’d just like to say your customer service is absolutely fabulous and I’ve been recommending you left right and centre. Make sure you show your boss this email. Staff like you who really care and follow up problems are gold dust!
Thanks again for all your help!
Ms H, January 2018
Hello!
Sam you are a superstar. Thank you so much. I really appreciate it might have been a bit tricky to negotiate this for us.
This simply gives me more confidence in your lovely company and I’m so glad we went through you and not some online company. It’s such great news thank you.
Wonderful
Mrs M, May 2018
Just want to thank everyone at Geo Jones for their help and support with sorting out our shower. Especially big thanks to Mike who took all the stress away mediating with the plumbers on our behalf and for caring so much that we’re happy with the result. Amazing service!